Terms of service

 

Royal Experience Terms of Service

These Terms of Service ("Terms") govern your use of the services provided by Royal Experience, a tour operator company. By booking a tour or accessing our services, you agree to be bound by these Terms.

  1. Booking and Payment:

    1.1. Booking: By booking a tour with Royal Experience, you acknowledge that you have read and understood the tour details, including dates, times, and any specific requirements. Bookings are subject to availability.

    1.2. Payment: Payment for tours must be made in advance. We accept various payment methods, and payment details will be provided during the booking process.

  2. Cancellation and Refunds:

    2.1. Cancellation Policy: Please refer to our Refund Policy for information on cancellations and refunds.

  3. Conduct and Responsibilities:

    3.1. Respect: We expect all guests to treat fellow participants, tour guides, and property with respect and courtesy.

    3.2. Compliance: Guests are required to comply with all local laws and regulations at the destination. Failure to do so may result in expulsion from the tour.

  4. Safety:

    4.1. Safety Precautions: Royal Experience is committed to providing safe experiences. We follow industry-standard safety practices and encourage guests to follow all safety instructions and guidelines.

    4.2. Medical Conditions: It is the responsibility of guests to inform us of any medical conditions or special requirements that may affect their participation in the tour.

  5. Changes and Cancellations by Royal Experience:

    5.1. Royal Experience reserves the right to cancel or change tours due to unforeseen circumstances, such as weather, safety concerns, or force majeure. In such cases, we will offer alternative arrangements or refunds as appropriate.

  6. Intellectual Property:

    6.1. All content, including text, images, and tour descriptions on our website, is the intellectual property of Royal Experience. It may not be used, reproduced, or distributed without our express permission.

  7. Limitation of Liability:

    7.1. Royal Experience is not liable for any loss, injury, or damage, including but not limited to personal injury, property damage, or financial loss incurred during the tour, unless due to our negligence.

  8. Privacy:

    8.1. Our Privacy Policy governs the collection, use, and disclosure of personal information. By using our services, you consent to the practices described in the Privacy Policy.

  9. Termination:

    9.1. Royal Experience reserves the right to terminate or suspend services for any reason, including violations of these Terms.

  10. Governing Law:

10.1. These Terms are governed by the laws of Rome, and any disputes are subject to the exclusive jurisdiction of the courts in Rome.

  1. Changes to Terms:

11.1. Royal Experience may modify these Terms at any time. Updated Terms will be posted on our website, and it is your responsibility to review them regularly.

By using Royal Experience's services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

For questions or concerns regarding these Terms, please contact us.

Last Updated: 14 June 2024

Thank you for choosing Royal Experience for your travel experiences. We look forward to providing you with memorable adventures.